Weekly Newsletter - 04.07.2024

AI to Cut Public Sector Admin Burden and London Authorities Draft IoT Data Usage Declaration

Local Government Updates

AI-Driven Efficiency

AI could save UK public workers 23 million hours of admin weekly, per research by Microsoft and the University of London.

The study suggests AI can automate 84% of repetitive tasks, improving efficiency and staff morale.

Recommendations include establishing a National AI Delivery Centre and implementing a comprehensive upskilling strategy.

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Digital Transformation 

Councils face funding pressures, demographic challenges, and economic volatility, necessitating digital transformation.

A survey of 500 local government leaders and 2,000 citizens highlights the need for innovative digital experiences.

Modern SaaS solutions, like TechnologyOne's OneCouncil platform, are essential for effective planning and cybersecurity.

Government funding is crucial to support councils in upgrading legacy systems and enhancing service delivery.

AI Empowerment

The UK aims to be an AI superpower by 2030, with the public sector playing a crucial role.

AI can enhance service quality and efficiency, but cybersecurity risks must be managed.

Investing in AI training and cybersecurity is essential for success.

Economic Boost

Milton Keynes' Economic Recovery Plan has successfully supported over 1,700 businesses and 8,000 individuals.

Key initiatives include training programs for women, green recovery projects, and AI development.

The plan has significantly bolstered the local economy and job market. 

AI Governance

UK firms must enhance internal governance to comply with AI regulations.

Key risks include reduced human oversight, regulatory inquiries, and insufficient skills.

The FCA emphasises responsible AI use and ethical data processing.

Firms should appoint accountable managers, establish governance frameworks, and ensure robust training.

Preparing for AI failures and regulatory inquiries is crucial for compliance.

IoT Declaration

London public authorities have drafted a declaration for IoT data usage.

The draft includes six principles focusing on data privacy, transparency, and security.

It aims to standardise IoT data practices and promote collaboration among public bodies

The Greater London Authority and LOTI are leading the initiative, encouraging local authorities to share experiences and create standard requirements for IoT procurements.

Cybersecurity First

The UK public sector's AI integration requires a strong cybersecurity foundation to protect user data.

Only 11% of public sector organisations currently use AI for cybersecurity, much lower than the national average.

Microsoft UK outlines five steps to enhance cybersecurity, including threat monitoring, AI tool adoption, and staff training.

Strengthening cybersecurity is crucial for unlocking AI's potential and ensuring the resilience and efficiency of public services.